Moreno's HVAC & Electric

These Terms of Service ("Terms") govern your access to and use of the website, chat widget, SMS communications, and services provided by Moreno's HVAC & Electric LLC ("Moreno's HVAC & Electric," "we," "us," or "our"). By accessing our website, contacting us, opting in to text messaging, or requesting services, you agree to be bound by these Terms.

1. Company Information

Legal Business Name: Moreno's HVAC & Electric LLC
EIN: 39-3234515
Address: 243 Gillespie Rd, Madison, Alabama 35758, United States
Phone: (256) 462-6366
Email: morenosserviceshvac@gmail.com

2. Services Offered

We provide residential and light commercial HVAC (heating, ventilation, and air conditioning) and electrical services across Madison, Huntsville, Athens, and surrounding North Alabama service areas. Services include but are not limited to AC repair and installation, heating and furnace service, electrical work, maintenance plans, and emergency repairs. All work is subject to scheduling, technician availability, parts availability, site conditions, and applicable building codes.

3. Estimates, Pricing, and Payment

Quotes provided by phone, chat, or in writing are estimates based on the information you supply and may change after on-site inspection.
Final pricing depends on scope of work, parts, code requirements, and unforeseen conditions.
Payment is due upon completion of work unless otherwise agreed in writing. We accept the payment methods communicated at time of service.
Past-due balances may accrue interest at the maximum rate permitted by Alabama law.

4. Scheduling, Cancellations, and Access

You agree to provide accurate contact information and reasonable access to the property where work is to be performed.
Cancellations or reschedules should be communicated at least 24 hours in advance when possible.
If our technician arrives and is unable to access the property or perform the work due to circumstances within your control, a trip fee may apply.

5. Warranties

Workmanship and equipment warranties are provided as described on your invoice or work order. Manufacturer warranties on parts and equipment are governed by the manufacturer's terms. To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

6. SMS / Text Messaging Terms

When you opt in through our website chat widget or by texting us, you agree to receive SMS messages from Moreno's HVAC & Electric LLC related to quotes, scheduling, service updates, billing, and customer support.

Message frequency varies based on your interaction with us.
Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing any goods or services.
Mobile carriers are not liable for delayed or undelivered messages.
For full details on how we handle SMS information, see our Privacy Policy.

7. Acceptable Use

You agree not to use our website, chat widget, or SMS channels to: (a) violate any law; (b) harass, threaten, or defraud anyone; (c) transmit malware or attempt to gain unauthorized access to our systems; or (d) submit false, misleading, or third-party personal information without authorization.

8. Intellectual Property

All content on this website, including text, graphics, logos, photos, and the Moreno's HVAC & Electric name and mark, is owned by or licensed to Moreno's HVAC & Electric LLC and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, modify, or distribute our content without prior written consent.

9. Disclaimer of Warranties

The website and chat widget are provided "as is" and "as available" without warranties of any kind. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Moreno's HVAC & Electric LLC and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our website, chat widget, SMS messages, or services. Our total liability for any claim relating to services shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Moreno's HVAC & Electric LLC, its owners, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of our website, chat widget, or services.

12. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Madison County, Alabama, and you consent to the personal jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of our website, chat widget, or services after changes are posted constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Contact us:
Moreno's HVAC & Electric LLC
243 Gillespie Rd, Madison, Alabama 35758
Phone: (256) 462-6366
Email: morenosserviceshvac@gmail.com